Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
No. We cannot hold a property until a completed application has been approved and a security deposit has been paid. -
Do I pay the first month’s rent and last month’s rent with my security deposit?
You are required to pay the security deposit and the first month’s rent prior to move-in. We do not typically collect the last month’s rent in advance unless required as a condition of lease approval. -
How old do you have to be to apply?
All applicants must be at least 18 years of age to apply and be listed on the lease. -
Is the deposit refundable?
Yes. The security deposit is fully refundable provided you fulfill the lease terms, leave the property in good condition, and meet all move-out requirements. -
Who needs a cosigner?
A cosigner may be required if an applicant does not meet our income or credit requirements. The cosigner must also meet specific qualifying standards. -
You have a property I want to rent. How do I apply?
Please complete our online application, which can be accessed through our website. Applications are processed on a first-come, first-completed basis. -
How do I pay rent?
Rent is paid through your secure online Resident Portal. We encourage all tenants to pay rent electronically for convenience and timely processing. -
I want to get a pet. What should I do?
You must first submit a written request for pet approval. Pets are subject to approval based on property owner preferences, breed restrictions, and additional fees or deposits. -
I want to move out, but my roommate wants to stay. What should I do?
Contact our office to discuss the lease terms and options. Any changes to lease responsibilities must be approved in writing by Redwood Prime Realty and all remaining parties. -
My lease expiration is coming and I want to move out. What should I do?
You must provide written notice according to the terms of your lease, typically 30 to 60 days prior to lease end. Instructions for providing notice are included in your lease agreement. -
Who is responsible for paying for repairs and maintenance requests?
Routine maintenance and necessary repairs are the responsibility of the property owner. However, repairs required due to tenant negligence, misuse, or damage will be the financial responsibility of the tenant.